Skip to main content

The simplicity of elevators

I've been on elevators all around the world. Glass elevators at shopping malls. Elevators in office buildings that only visit floors 1-15. The world's fastest elevator in Building 101 in Taipei.

All of these elevators work on the same principle. The passenger approaches the elevator door and presses one of two buttons. The upper button calls an elevator to take the passenger up; the lower button brings an elevator to take the passenger down. Sometimes there is only one button which makes the decision that much easier.

Once the passenger has boarded the elevator, there is a large number of buttons next to the elevator door, usually labeled with numbers and each representing a floor in the building that houses the elevator. Sometimes difficulties can arise at this point from carelessness on part of the passenger. They may neglect to insert their hotel room key into the key reader before selecting a floor. They may have boarded an up-going elevator and choose a downward floor. Sometimes an unobservant passenger will even push the button (several times) for the floor from which they have boarded the elevator before realizing their mistake and either disembarking or making an alternate choice.

In all cases, the principle is the same: Call the elevator, get on and select a floor.

But somewhere in the world there is an efficiency expert who is experimenting with this model, trying to get three steps down to two.

The first day I went to our Santiago office, I approached the elevators, saw an open one that was going up and hopped in. Per the usual method, I turned to push the button for floor 10 and... there wasn't one. There was a button to open the doors and a button to close the doors. Not a single button to indicate any particular floor in the building.

My fellow passengers immediately noticed my confusion and politely asked me in Spanish which floor I wanted. At least, I assume that's what they asked. One of the few things I can actually do in Spanish is count to ten, but not after a 20 hour trip from London. So I smiled and looked sheepish for a few minutes and contemplated the sign over the door with the numbers 9 and 11 illuminated.

The Chileans are very friendly and helpful people and someone tried again in English "What floor?".

"10 please."

The elevator doors opened for his floor, he hopped out and pushed 1-0 on the number panel outside the elevator doors, 10 lit up on the inside panel, the doors closed and away we went.

When I left the office, I felt I could navigate the elevators on my own. I approached one of the number pads (there are two shared between 6 elevators). I pushed 1. And the screen responded G. G??? I pushed 1 again and got another G in return. Finally, hoping for the best, I stepped away and looked around. And then I understood.

Each elevator is labeled with a letter. You tell the number pad which floor you want to go to, and it tells you which elevator to ride. And if there are too many people who want to take that elevator, and you decide to wait for the next one, well, it's too bad for the rest of them who have to stop at your floor anyway.

Someone call that efficiency expert and remind him - if a system ain't broke...

Comments

  1. This is hysterical - seriously! I'm laughing just thinking about it!

    ReplyDelete

Post a Comment

Popular posts from this blog

A Sudden Change of Direction: an Analogy of Dog and Life

There are times when you and Life are walking along, like good friends, and you think you know where you are going.  You think that you and Life have agreed on a direction; that there is a plan; that you understand each other. And then Life decides that despite all the trees you have already visited, you really must see this new one.  This tree is different from all the other trees and if you don't see it, you simply won't be the person you might be if you DO see it. And so Life changes direction. Except you don't notice.  Because you talked about it.  And there was this plan . And then you trip over Life.  And Life LOOKS very indignant because you weren't paying attention and kneed her in the ribs.  And you ARE very indignant because this is a stupid tree that you had no interest in ever seeing and you would chop it down and burn it if you could. Stupid tree.  Stupid Life.  Stupid little bits of gravel stuck in your palms. B...

Day 2: Grand Rapids, MI to Oconomowoc, WI

 When I lived in England, I learned the saying - Start as you mean to go on . I thought about this as the hotel manager explained to me that he was calling because I had left my journal in the hotel room but he would be able to have it shipped back to me if I could provide a pre-paid shipping label. This was the second distressing phone call before lunch.   The first distressing phone call was to say that due to high winds expected across Lake Michigan, our ferry to Milwaukee was cancelled. I really like ferries and I had been looking forward to the ferry across Lake Michigan for weeks. We stopped at Panera for lunch and to discuss the situation. My lunch was a disappointing sandwich. And then there was a lot of highway south of Lake Michigan and around Chicago.  And Spotify kept slipping weird mellow folk music into my upbeat driving playlist. And then about 20 miles before Oconomowoc, the sky did this, and I think we will consider this the new start of the trip.

Box Set

Jayne and I had decided to blow off work and talk about men in a way we never would have done when we were younger and more responsible.  (Actually, our bosses had pre-approved the vacation time if not the conversation, but I like to think that after sensible teenage and young adult years, we still have a chance of turning into carefree middle aged rebels.)  Jayne was sharing with me the surprise some people had expressed when they learned she was getting divorced and how that had opened her eyes to the compartmentalization in her life; in this case, that her marriage had been slowly deteriorating but she didn't talk about this with anyone - even close friends. I asked Jayne how many "boxes" she had.   "5 - 1 for work, 1 for family, 1 specifically for my ex, 1 for Christian friends, and 1 for non-Christan friends." As she finished, I saw myself 6 months ago.   I was having morning coffee with a friend and my phone beeped its daily 9 am reminder....